The aim of the VIVOS project was to develop and evaluate methodologies, i.e. sets of methods, for determining the value and impact of 'virtual outreach’ information services, in the health sector in the UK. Five different ...

Executive summary The following usability techniques were reviewed for the briefing materials, with instructions provided on ‘how to do this’ as well as details of any published and relevant case studies. · Think aloud ...

Executive summary from summary report. Scope of evaluation Clinical librarian services have developed in different ways in different organisations. The common theme to any clinical librarian role is provision of information ...

1 Executive summary Aims and objectives of evaluation The aim of the project was to examine patterns of usage, to explore reasons for high and low usage to examine how the benefits of use relate to policy objectives for ...

Discusses whether strategic planning frameworks developed for commercial organisations can be applied effectively to organisations within the UK National Health Service. Case study research within one Trust (10 interviews, ...

Objective: The study examined whether a prompt sheet improved the reference interview process for health information advisers working at NHS Direct, a 24 hour telephone helpline that provides confidential health care advice ...