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Browsing Management and Knowledge Management (for Library and Information Services) by Author "Felice, J."

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Building better customer relationships: case studies from Malta and the UK

Broady-Preston, Judith; Felice, J.; Marshall, S. (2006)

Abstract: Purpose - To analyse the results of two surveys conducted at the University of Malta Library, 2003-2004 and Lanchester Library, University of Coventry, 2005-2006. Design/methodology/approach - Relationships between ...

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