This paper reports on research into issues surrounding the collection management of e-books in tertiary education libraries in the UK. Focus groups were conducted with university librarians representing three disciplines—business ...

Purpose Collaboration on procurement of e-content between health libraries in the National Health Service (NHS) and in higher education (HE) should have advantages in increasing their negotiating power to improve licence ...

Executive summary The free internet training for beginners at Catford Library in South London is based around the ‘Go ON’ website. It is well-used, especially by older customers, but people are disconcerted by having to ...

Abstract: Purpose – The purpose of this research is to describe the development of an indexing template to guide the indexing of images using keywords. The template is designed to be used for indexing the image collection ...

This article discusses two related techniques, critical incident technique and explicitation, used in a variety of social science research settings, and critically reviews their application to studies of information behavior. ...

Government policies, including the establishment of Foundation Trusts, require NHS organisations to review service delivery and its value. This research took place in an acute NHS hospital as it worked for Foundation Trust ...

This paper explores implications for the development of an electronic social care record (ESCR). Six homecare settings were studied over 14 months between 2001 and 2002. Participant observation methods were used with the ...

The aim of the project was to develop a toolkit for professionally led library services to assess the impact of the various services provided, including provision of electronic information, on outcomes that related to ...