Management

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Management

 

Recent Submissions

  • Business service quality in an e-commerce environment 
    McIvor, Ronan; Yang, Ying; Humphreys, Paul (2006)
    This paper aims to investigate how to improve business service quality (BSQ) in an e-commerce environment. It also serves as a basis for developing a BSQ measurement instrument in an e-commerce environment. Design/method ...
  • The paradox of using tacit and explicit knowledge: Strategies to face dilemnas 
    Connell, Con; Jasimuddin, Sajjad; Klein, Jonathan (2005)
    This paper contrasts two perspectives on the distinction between tacit and explicit knowledge: on the one hand, the perspective that categorises knowledge as belonging to either one or the other class; and, on the other ...
  • Analyzing the competitive advantages of Saudi Arabia with Porter's model 
    Jasimuddin, Sajjad (2001)
    Saudi Arabia is one of the world’s wealthiest nations per capita and, through possession of a large share of the world’s oil resources, an economic power. However, oil continues to dominate exports, but industrialization ...
  • An econometric analysis of international air travel demand in Saudi Arabia 
    Ba-Fail, A. O.; Jasimuddin, Sajjad; Abed, S. Y. (2001)
    Air traffic analysis is an important task both for airlines and the concerned civil aviation authority. This paper addresses analyzing and forecasting international air travel market in Saudi Arabia using econometric models. ...
  • Impact of postponement on transportation: An environmental perspective 
    Yang, Biao; Yang, Ying; Wijngaard, Jacob (2005)
    Purpose – The purpose of this paper was to investigate the effects of postponement in the context of environmentally sound management. Design/methodology/approach – The paper examined the environmental issues for a ...

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